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August 1998

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August 1998 News Headlines

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  31-Aug-98 Monday Net Use Can Cause Depression - Study
  28-Aug-98 Friday Australia Gets Digital Certification Service
  27-Aug-98 Thursday HotMail Hit By Bug
  26-Aug-98 Wednesday 3.6M Australians Now Use Net
  25-Aug-98 Tuesday ACCC Watching Microsoft Lawsuit
  24-Aug-98 Monday NOIE Proposes New Certification Body
  21-Aug-98 Friday Telstra Market Share Shrinks
  20-Aug-98 Thursday Telstra Strike May Disrupt Net
  19-Aug-98 Wednesday Net A "GST Loophole"
  18-Aug-98 Tuesday Net Breaks 36.5M Domains - Survey
  17-Aug-98 Monday FTC Attacks GeoCities Over Data Remarketing
  14-Aug-98 Friday We're Moving House!
  13-Aug-98 Thursday ArtUFrame Artclique Offers Free Prints
  12-Aug-98 Wednesday NSW Police Launch Online Site
  11-Aug-98 Tuesday Germany To Become Net Powerhouse
  10-Aug-98 Monday Digital Divide Expanding, Not Shrinking
  07-Aug-98 Friday Online Car Sales Taking Off
  06-Aug-98 Thursday Internet Copyright Gets A Boost
  05-Aug-98 Wednesday Compaq Pays $US3.35M For Alta Vista Domain
  04-Aug-98 Tuesday Telstra/AFR Awards Close Tomorrow
  03-Aug-98 Monday Australian Net Rebounds In July

 

Monday 31st August 1998
NET USE CAN CAUSE DEPRESSION - STUDY


Net surfers who spend as little as a few hours a week online at home experience higher levels of depression and loneliness than if they'd used the Net less frequently, according to the results of a 2-year Carnegie Mellon University released today. The study, which looked at the social and psychological effects of Internet use at home surprised the researchers. "We were shocked by the findings, because they are counterintuitive to what we know about how the Net is being used socially," said Robert Kraut, a social psychology professor at Carnegie Mellon's Human Computer Interaction Institute. "We're not talking here about extremes, either. These were normal adults and their families. And on average, for those who used the Internet most, things got worse," he said. Even though participants in the study used inherently social features such as e-mail and chat rooms, researchers observed a decline in interaction with family members and a reduction in their circles of friends that directly corresponded to the amount of time spent online. As a result, the study (entitled HomeNet) suggests that the interactive medium may be no more socially healthy than older forms of mass media, and questions the nature of "virtual" communication. "Our hypothesis is there are more cases where you're building shallow relationships, leading to an overall decline in feeling of connection to other people," Kraut said.
 

Friday 28th August 1998
AUSTRALIA GETS DIGITAL CERTIFICATION SERVICE


A new service to provide 3rd-party authentication and certification of Australian web sites has been launched by accountants KPMG. The new service - similar to services operated in the USA by VeriSign and Thawte - will produce Australia's first Web site identification operation that validates both a company's credentials and its domain name, allowing businesses to ascertain the security and authenticity of companies trading online. "KPMG has taken best-of-breed CA technology from recognised security specialist Spyrus and combined it with Dun & Bradstreet's definitive database of registered companies to create what is currently Australia's most sophisticated and secure server authentication solution," according to a spokesman. KPMG and their parters Com Tech are also working on producing digital certificates, which are expected to be ready when smart cards debut on the Australian Internet in around 18 months.
 

Thursday 27th August 1998
HOTMAIL HIT BY BUG


Microsoft's free Web-based email service Hotmail says it is working "feverishly" to fix a newly-discovered security flaw that allows malicious JavaScript programmers alter the Hotmail interface and steal user passwords. The problem came to light today after networking solutions reseller Specialty Installations posted a demonstration of it on the company's web site. Dubbed "Hot" Mail, the demonstration is an email message containing a "Trojan Horse" JavaScript program that alters the Hotmail user interface. In this altered interface, any command the user makes yields a bogus Hotmail "time expired" message asking the user to reenter his or her user name and password. Once these are entered, the user returns to the standard Hotmail site - but their user name and password are on their way to the malicious coder, or, in the case of the demonstration, to Specialty Installations. "It does appear to work" said Sean Fee, Hotmail's product marketing director. "It appears to be a security breach within Hotmail. We are investigating its feasibility and scope and we'll fix it as quickly as possible. Protecting our personal email users and their accounts is of paramount importance to us." According to Tom Cervenka, who wrote the demonstration program which exposed the flaw, the defect exists because HotMail allows users to receive JavaScript code i email - something that other free email services (such as MailExcite! and YahooMail) prohibit. "I'd recommend that HotMail users switch JavaScript off in their browsers for the present," he said. "I can't have been the only person to figure this out."
 

Wednesday 26th August 1998
3.6M AUSTRALIANS NOW USE NET


The Australian Bureau of Statistics (ABS) reported today that there are now 3.6 million Internet users in Australia and approximately 1 million online households. According to the ABS, usage grew 14% in 3 months between February and May this year alone. By May, the ABS found that 971,000 Australian households had access to the Net (up from 854,000 in February) and that nearly 1.4 million people aged 18 and over use the Net once or more a week. The ABS estimates that more people access the Net outside home than in kit at present, and that 2.3 million people accessed the Net at work or other out-of- home locations. The ABS study also shows that 409,000 Australian adults used the Net for buying or ordering in the 12 months to May, conducting 1.1 million transactions for private use. The majority of shoppers purchased from home, the ABS found, and 70% sourced goods and services from overseas, with 75% of purchasers spending up to $250 and 25% spending more than that. The ABS also found that almost 80% of online households are located in capital cities; that 50% of them were nuclear families; and that - nationwide - 35% of households with incomes higher than $66,000 had Internet access. The ABS believes that the average Australian user community is 55% male and 45% female.
 

Tuesday 25th August 1998
ACCC WATCHING MICROSOFT LAWSUIT


The Australian Competition and Consumer Commission is closely monitoring the current anti-trust suit being mounted against Microsoft by the US Department of Justice, it emerged today. Netscape Australia's managing director Rob Stewart announced at a news conference attended by Netscape CEO Jim Barksdale that ACCC officers had approached the company for discussions about the US suit, and that he had spoken with them "at length" before referring them to the US head office for further comment. At the news conference Mr Barksdale said that Microsoft's sales practices had cost Netscape an estimated $US1 billion in lost revenues and wiped $US4-5 billion off the company's capitalisation, despite the stock doubling in value over the last 6 months. Mr Barksdale was in Australia to meet with Federal Communications Minister Richard Alston, Victorian Premier Jeff Kennett and Victorian Multimedia Minister Alan Stockdale, as well as meet local Netscape staff and appraise them of the company's current strategy.
 

Monday 24th August 1998
NOIE PROPOSES NEW CERTIFICATION BODY


The Australian National Office for the Information Economy (NOIE) has proposed setting up a new national body in Australia to deal with electronic authentication regulation to counter the lack of certainty in online transactions. Under the proposal, contained in a discussion paper released by the NOIE last week, a new National Authentication Authority (NAA) would issue digital 'signatures' or 'certificates' in Australia in a similar manner to the Verisign and Thawte digital certificates which are issued by private companies in the USA. Minister for the Information Economy Senator Richard Alston said that the NAA would provide certainty for businesses and individuals making transactions on the Net, and would help accelerate the development of the e-commerce market in Australia. Under the NOIE proposal, the new NAA would be composed of government, business, technical, consumer and industry representatives and would be publicly funded in its early stages, eventually swapping to a self-funding user-pays model in much the same way as the Australian domain registry.
 

Friday 21st August 1998
TELSTRA MARKET SHARE SHRINKS


Telstra's share of the lucrative long distance, mobile and international call markets has continued to shrink over the last 12 months, according to an industry analysis released today. During 1997/98, Telstra's combined share of the three areas in which it's exposed to full competition declined from 58% to 52% - with the remaining 48% spread of the market spread between rivals Optus (20%), Voda-Phone (10%) and all other telecoms competitors (18%). Meanwhile, rival One.Tel announced to the Australian Stock Exchange (ASX) today that its sales and profits had climbed to $209 million and $10.5 million respectively last financial year, up from $150 million in sales and a $5 million profit in 1997. The revenue figures make One.Tel the 8th largest telecommunications provider in Australia based on telco profit results reported to the ASX to date..
 

Thursday 20th August 1998
TELSTRA STRIKE MAY DISRUPT NET


A proposed national 48-hour strike by disgruntled Telstra workers next week may lead to brown-outs on the Australian Internet, it was revealed today. The workers, who are locked in protracted enterprise agreement negotiations with the telecommunications giant, have threatened to down tools after three officials from the Communications, Electrical and Plumbing Union were served with writs yesterday claiming that they were encouraging industrial action and hurting Telstra's business. If implemented, the strike would leave ISPs or private line customers suffering connection problems to Telstra's backbone networks - a surprisingly frequent occurrence - without support or remedy until the strike concluded, effectively blocking their subscribers from accessing the web orr email. It could also "bring down" hundreds of online businesses hosted on affected ISP web servers.
 

Wednesday 19th August 1998
NET A "GST LOOPHOLE"


Australian Prime Minister John Howard came under attack from wary businesses in Townsville today when a Townsville Chamber of Commerce representative asked him how the Government propose to plug the GST loophole that the Internet would provide if a Goods and Services Tax were introduced into Australia in the year 2000. Local bookshop owner Michael Rocke popped the question at a Chamber luncheon organised for the Prime Minister's north Queensland tour. He pointed out that local businesses were already starting to feel the effects of online purchases of travel, books, magazines and other goods as the nation "wired up", and that this would only worsen if a GST were introduced without some way to prevent Australians escaping it by buying goods and services from overseas through the Net. Prime Minister Howard was forced to admit that the Internet and e-commerce is one area that has yet to be resolved in the Government's proposal to restructure the Australian tax system.
 

Tuesday 18th August 1998
NET BREAKS 36.5M DOMAINS - SURVEY


Network Wizards' 9th global Internet domain survey - released yesterday - estimates that the number of domains on the Net had reached approximately 39,739,000 by July 1998 - up from 1,313,500 when the company conducted its first survey in January 1993. On this standard, the Internet has ballooned in size by around 30 times over the last 5.5 years. The survey also found that Australian .edu.au and Australian .com.au domains were amongst the top 50 2nd-level domains in the world for the survey period, though this is likely to change as the rest of the world steadily climbs aboard the Internet revolution, and estimates that there are now close to 21,000 "wired" commercial domains in Australia. As expected, .com domains are the most common on the Net, accounting for 10.3 million entries, followed by .net (7 million), .edu (4.4 million), .mil (1.3 million), .org (644,000) and .gov (612,000). On a pure host count, the US leads the world in Internet connectivity, followed by several northern European countries and Canada.
 

Monday 17th August 1998
FTC ATTACKS GEOCITIES OVER DATA REMARKETING


The US Federal Trade Commission (FTC) has accused Geocities of secretly reselling personal information the popular host collected from its two-million-plus subscribers to marketers. The claim, which Geocities has denied, was the first Internet privacy test case mounted by the FTC. It follows hot on the heels of Geocities' public listing late last week, which saw the $US17 stock rapidly climb to $51 within a few days, before collapsing back to $US39 as news of the FTC action broke. In a private deal brokered with the FTC - "to resolve the matter quickly," according to a spokesman - Geocities have agreed to advise customers of the company's true data collection practices and to give each one the opportunity to delete any data previously gathered on them. In exchange, the FTC has agreed not to pursue further legal action against the company. Geocities had previously required all subscribers joining its free web hosting service to complete a form which collected extensive information on their occupation, income and related demographics. The form also asked applicants whether they wished to receive specific offers and promotions from other companies. The nub of the FTC allegation was that Geocities misled consumers by selling this information on to third parties beyond those specifically mentioned on the sign-up form.
 

Friday 14th August 1998
WE'RE MOVING HOUSE!


Australian Cybermalls will be moving to a new host during the next week - our second move in as many years. The reason for the relocation is that our site traffic has gradually become too much for our existing hosts to continue to service. So we'll be relocating to a more suitably sourced hosting company in the near future. This move may put Australian Cybermalls out of action for a 24 to 48 hour period at some point, and the need to shift close to 100Mb of data and re-test scripts, forms and counters is likely to induce some delays in our planned update schedules as well. We apologise in advance to anyone who may be inconvenienced by this.
 

Thursday 13th August 1998
ARTUFRAME ARTCLIQUE OFFERS FREE PRINTS


Australian Cybermalls affiliate ARTUFRAME has launched ArtClique - a savings club for regular visitors that offers a free print in exchange for the cost of postage ($US7.75 US, $US24.75 outside USA). ArtClique is the largest online art, poster, print and framing site on the Internet, and the new ArtClique club provides regular visitors with a wide range of benefits including a permanent 20% discount on regular art and print prices, $25 gift certificates for participating in online focus groups or market research, advance notice of new products, forums or exhibitions in the gallery, a free online calendar, free electronic postcards and a long list of worthwhile additional services. ARTUFRAME have also recently re-designed their site for rapid performance.
 

Wednesday 12th August 1998
NSW POLICE LAUNCH ONLINE SITE


The NSW police have launched a new site where visitors can obtain information about police operations and missing persons or give information about drug dealers. The site also contains information on latest police initiatives (eg: recent new knife laws and Operation Noah) and has an annual budget of $40,000. Police Director of Public Affairs, Sue Netterfield, said that site is perfect for developing effective channels of communication between police and the public. "We received numerous requests through the site for further information about the new knife laws after television commercials were screened," she said. "There's also a huge interest in recruitment, missing persons, safety tips and Crime Stoppers information". Police Minister Paul Whelan said that the site was just one example of crime enforcement going high-tech, and said that police were also developing technology to track criminals online.
 

Tuesday 11th August 1998
GERMANY TO BECOME NET POWERHOUSE


According to a report by Internet research firm Jupiter Communications, Germany will continue to have the highest volume of e-commerce sales in Europe into the next decade. The study predicts that by 2002, the online German market will account for US$782m in online travel sales, US$674m in book sales, $US216m in music sales and US$174m in software sales. Germany currently has more than 7.5 million people online (the highest in Europe) and 14% of those already shop online. Jupiter predicts that this will rise to 27.2 million by 2002, with 40% regularly using the Net to purchase goods and services. At present the UK trails Germany with 7 million online, and this will only rise to 19 million by 2002 (and France, with just 2 million online, will rise to just 8.3 million over the same time frame). This means that Germany looks likely to continue to offer a larger market due to its much larger online population into the 21st Century, and perhaps ultimately become the "Net powerhouse" of the EEC. Nonetheless, the study emphasises that while the European e-commerce market could be worth as much as US$3.3 billion by 2002, it will continue to lag behind the US market, which could be worth US$37.5 billion by then.
 

Monday 10th August 1998
DIGITAL DIVIDE EXPANDING, NOT SHRINKING


The US Commerce Department's second report on the state of development of the Internet in America has found that the "digital divide" is widening, not shrinking, as the 90s draw to a close. This is despite an overall increase in computer ownership and use of the Internet. "Falling through the Net II" reports on the extent of computer, telephone and net usage in the USA and notes that those living in rural areas with low incomes are the least likely to go online. Households with married couples and children were twice as likely to have Net access as single- parent households, the study found. And those with tertiary education are ten times as likely to own a computer as those with eight years schooling or less. The study also found that the difference in usage between White, African American and Latino households is bigger than it was three years ago. White households are twice as likely to own computers and be online as Latinos or African Americans. Of those households with Internet access, 40.8% are estimated to be white, 19.4% Latino and 19.3% black. In addition, those minorities - living in rural areas - are even less likely to have computers or Net access. The survey, based on the responses of over 50,000 households, found that 13.9% of homes with incomes under US$35,000 were online, while nearly half (49.2%) of homes with incomes of US$75,000 were online.
 

Friday 7th August 1998
ONLINE CAR SALES TAKING OFF


According to Irish Internet research company NUA, online car sales are starting to take off on the Net, with some major sites like Microsoft's CarPoint and Autoweb reporting a four-fold increase in business since January this year. Autoweb reportedly assisted in the sale of $US660M worth of new and second-hand vehicles over the last year, while CarPoint claimed $US250M worth of new car sales in June alone, derived from 671,000 visitors who visited the site during the month. As a result, some analysts now estimate that up to 5% of all new cars bought in the USA this coming year will be purchased online. Part of the reason for the popularity of online car sales, NUA says, is because the top tier automotive sites are not only selling vehicles but are offering a range of services - such as advice on financing, insurance, leasing and information on second hand car trade-in values - that are not often available to buyers on terrestrial car lots. The lack of haggling associated with online car purchases is also seen as a major benefit by many buyers. It is a measure of how rapidly the market is expanding that less than two and a half years ago Toyota Australia made national headlines when it secured 6 new vehicle sales from its web site in its first year of online trading.
 

Thursday 6th August 1998
INTERNET COPYRIGHT GETS A BOOST


The US Congress approved the new Digital Millennium Copyright Act today to provide extra safeguards for music, software and written works distributed over the Internet - and to outlaw devices that can crack copyright protection, such as digital watermark removers and de-encrypters. The bill implements treaties signed between 157 countries at the World Intellectual Property Organization's (WIPO) Geneva conference on digital information and copyrights held in December 1996, and is the first Internet copyright law in the world. The Act - which may require some minor modifications before it is signed by US President Clinton - also provides some protection to ISPs and telecommunications carriers for copyright infringements carried out by their customers, and to database owners (though it rejects the sui generis database treaty proposed at the WIPO conference which would have allowed groups such as the NBA and Lexis-Nexis to copyright information in their databases which was created from collating publicly-available information). There is also some protection afforded to legitimate researchers, though critics argue that the initial provisions in the bill may need to be extended to provide parallelism with terrestrial copyright laws. The Act is expected to become a blueprint for similar legislation by other WIPO member nations (including Australia), ultimately providing the Internet with a uniform set of global copyright laws and giving the Net's content creators some measure of security over their works for the first time.
 

Wednesday 5th August 1998
COMPAQ PAYS $US3.35M FOR ALTA VISTA DOMAIN


Compaq has joined Microsoft in the league of major corporations compelled to pay out large sums of money to acquire legal rights to use well-known brand names they've built up after agreeing to pay a record $US3.35 million to acquire the www.altavista.com domain from its owners, AltaVista Technology of San Jose, California. Compaq - formerly Digital Equipment Corporation - had launched the Alta Vista search engine in November 1995 without bothering to investigate if the domain was available. It had, in fact, already been registered by AltaVista Technology owner Jack Marshall in January 1994 for his own startup company. Since that time, Compaq has been forced to use the subdomain www.altavista.digital.com  But many consumers, unaware of the reasons for this, have been inadvertently finding themselves on the San Jose company's web site ever since rather than at the popular search engine. Compaq had waged a prolonged two-year court battle against Mr Marshall in an attempt to secure the domain but have now agreed to pay him a full settlement. In exchange, he will give Compaq the rights to the domain name from August 31st. Last month Microsoft was forced into a similar humiliating backdown when they were compelled to pay a US software developer $5 million for the rights to use the name Internet Explorer on their browser.
 

Tuesday 4th August 1998
TELSTRA/AFR AWARDS CLOSE TOMORROW


Nominations for the third annual Telstra-Australian Financial Review Internet Awards will close tomorrow, August 5th. The awards have so far attracted almost 1,000 entries in 19 distinct categories with commercial sites the most popular, as expected, followed by personal home pages and arts/entertainment sites. However, because the competition is restricted to Australian sites hosted on domestic servers, this number has fallen somewhat short of the organisers' initial expectations of 2,000 entrants, with many well-known Australian sites forced offshore by high domestic bandwidth tariffs conspicuous by their absence. So far the organisers have rejected more than 60 nominees for matters ranging from "inappropriate content" to non- domestic hosting. Assessment will be undertaken over the next few months by a group of 52 judges chosen from internet companies, the academic sector and the content business, many of whom have also submitted their own sites to the event. However, organisers have been quick to point out that systems have been put in place to ensure that judges will not be able to vote on their own sites or those of direct competitors or to influence the outcome of voting. Final winners will be announced later this year.
 

Monday 3rd August 1998
AUSTRALIAN NET REBOUNDS IN JULY


The Australian Internet took an upward swing last month according to the search engines we monitor to construct our monthly Australian Internet Growth Index (AIGI). The bulk of the swing is probably more indicative that the search engines we poll to construct the AIGI now refresh their content over a longer time interval rather than any sudden upsurge in Australian sites. Nonetheless, Adelaide posted an unusually large gain on a population basis over the preceding month, followed by Sydney. The August 1st figures (with July 1st figures in brackets) are as follows:

  Australian Internet Growth Index July 1998
  (Figures Show Estimated Sites)
  • Brisbane - 2,755 (2,505)
  • Sydney - 10,004 (8,602)
  • Melbourne - 7,066 (6,224)
  • Adelaide - 3,697 (2,420)
  • Perth - 2,815 (2,418)
  • Hobart - 1,135 (952)
  • Canberra - 2,279 (1,900)
  • Darwin - 2,554 (2,404)

During July Australian Cybermalls hosted 44,702 visitors, up from the 40,156 visitors who dropped by to see us in June 1998. At least part of this rise was due to a reduction in the congestion that bedevilled the Australian Internet backbone in June.

August 1998 News Headlines
Last updated 31-Aug-98

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